Last Updated: February 2026
Welcome to Oakfield Landscaping (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website [www.oakfieldlandscaping.com] (the “Website”) and the landscaping services we provide.
By accessing or using our Website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.
1. Services Overview
We provide professional landscaping services, including but not limited to:
- Lawn care and maintenance
- Landscape design and installation
- Tree and shrub care
- Seasonal clean-up
- Other landscaping services as agreed upon
The specific services provided will be outlined in individual service agreements, proposals, or contracts.
2. Service Agreements and Quotes
Quotes and Estimates
All quotes and estimates provided are valid for 30 days from the date of issue unless otherwise specified. Quotes are based on the information provided and site conditions at the time of assessment. We reserve the right to adjust pricing if conditions differ from the initial assessment.
Service Contracts
For ongoing maintenance services, we will provide a service contract outlining the scope of work, schedule, and pricing. Both parties must sign the contract before services commence.
Acceptance of Services
By signing a proposal, contract, or making a payment, you accept these Terms and authorize us to perform the agreed-upon services.
3. Pricing and Payment
Payment Terms
- One-time services: Payment is due upon completion unless otherwise agreed
- Recurring services: Payment is due according to the schedule outlined in your service contract (monthly, quarterly, or annually)
- Large projects: May require a deposit (typically 25-50%) before work begins, with the balance due upon completion
Accepted Payment Methods
We accept payment by cash, check, credit card, debit card, and electronic transfer.
Late Payments
Payments not received within 15 days of the due date will be considered late. We reserve the right to charge a late fee of [X]% per month (or $[X] flat fee) on overdue balances and to suspend services until payment is received.
Price Changes
We reserve the right to adjust pricing for recurring services with 30 days’ written notice.
4. Scheduling and Access
Scheduling
We will make reasonable efforts to perform services on the scheduled date. However, services may be rescheduled due to weather conditions, equipment failure, or other circumstances beyond our control.
Property Access
You grant us permission to access your property during scheduled service times. If gates, yards, or other areas need to be accessible, you are responsible for ensuring access. We are not responsible for delays caused by lack of access.
Pets and Obstacles
You are responsible for securing pets and removing obstacles (toys, furniture, decorations, etc.) from work areas before our scheduled arrival. We are not responsible for damage to items left in work areas or injuries involving unsecured pets.
5. Weather and Service Delays
Landscaping services are weather-dependent. We reserve the right to postpone services due to:
- Heavy rain or storms
- Extreme heat or cold
- Frozen ground
- Unsafe working conditions
We will reschedule postponed services as soon as conditions permit. No refunds or credits will be issued for weather-related delays.
6. Customer Responsibilities
You agree to:
- Provide accurate information about your property and service needs
- Inform us of underground utilities, sprinkler systems, invisible fences, or other hidden features
- Mark or identify valuable plants, decorations, or features you want protected
- Ensure pets are secured during service
- Maintain clear communication regarding service expectations
- Notify us at least 24 hours in advance if you need to cancel or reschedule
- Keep payment information current for recurring services
7. Our Responsibilities and Limitations
Workmanship Guarantee
We stand behind the quality of our work. If you are unsatisfied with our services, please contact us within 7 days of service completion, and we will work to resolve the issue.
Plant Guarantees
Plants and materials installed by us come with a [30/60/90]-day warranty against defects or installation issues, provided you follow our care instructions. This warranty does not cover:
- Damage from weather extremes, acts of nature, or pests
- Damage from improper watering or care
- Pre-existing plant diseases or conditions not visible at installation
- Plants or materials supplied by the customer
Property Damage
We carry liability insurance and will repair or compensate for property damage directly caused by our negligence. We are not responsible for:
- Damage to unmarked underground utilities, sprinkler systems, or invisible fences
- Pre-existing property damage or conditions
- Damage caused by hidden obstacles not disclosed to us
- Normal wear and tear from equipment use on lawns or driveways
8. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.
We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of use, revenue, or profit
- Damage from events beyond our control (weather, pests, disease, etc.)
- Issues arising from customer failure to follow maintenance instructions
9. Cancellation and Refunds
One-Time Services
Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee of $[X] or [X]% of the service cost.
Recurring Service Contracts
Either party may cancel recurring services with 30 days’ written notice. Early termination of annual contracts may result in adjustment to promotional pricing or early termination fees as outlined in your specific contract.
Refunds
Refunds for completed services are provided only in cases of significant service failure and at our sole discretion. Deposits for uncompleted work are refundable minus any costs already incurred.
10. Safety and Compliance
We comply with all applicable local, state, and federal regulations regarding landscaping operations, including pesticide application licenses, disposal of yard waste, and noise ordinances.
You agree to inform us of any safety concerns or hazards on your property before work begins.
11. Intellectual Property
All landscape designs, plans, and proposals created by us remain our intellectual property unless specifically transferred to you in writing as part of a paid design service.
You may not reproduce, distribute, or use our designs for other purposes without written permission.
12. Warranties and Disclaimers
Our services are provided “as is” to the extent permitted by law. We make no warranties beyond those explicitly stated in these Terms or your service contract.
We do not guarantee specific results (such as complete weed elimination or pest control) as these are affected by factors beyond our control, including weather, soil conditions, and environmental factors.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your failure to disclose property hazards or conditions
- Your breach of these Terms
- Your negligence or willful misconduct
- Third-party claims related to your property
14. Privacy and Data Use
Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
15. Communication
By providing your contact information, you consent to receive service-related communications via phone, email, or text message, including appointment reminders, service updates, and invoices.
You may opt out of marketing communications at any time but will continue to receive service-related messages.
16. Dispute Resolution
Informal Resolution
If you have a complaint or dispute, please contact us first at [contact information]. We will work in good faith to resolve the issue.
Mediation and Arbitration
If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in [Your County/State]. You waive the right to participate in class action lawsuits.
Governing Law
These Terms are governed by the laws of [Your State], without regard to conflict of law principles.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.
18. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
We will make reasonable efforts to notify customers of significant changes via email or through our Website.
19. Entire Agreement
These Terms, together with any service contracts, proposals, or agreements you enter into with us, constitute the entire agreement between you and [Your Landscaping Company Name] regarding our services.
20. Contact Information
If you have questions about these Terms of Service, please contact us:
Oakfield Landscaping
Harford County, Maryland
Email: eric@oakfieldlandscaping.com
By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.